De-escalation: dos & don’ts
This class will be full of scenarios, tips and tricks, proven methods, and opportunities to talk through tense situations using best practices. It’s helpful to explore these kinds of what-ifs in a safe space with diverse ideas from trusted friends and peers.
Instructed By: Jeff Broaddus // President of Broaddus Defense
ADDITIONAL RESOURCES
Staff or Team Discussion Questions
Let’s discuss concept of de-escalation
What are some techniques of de-escalation that we’ve seen or done effectively?
Define the ATM concept?
What is the most valuable tool available to us in de-escalation?
Session Transcript – Coming soon!